SUPPLY CONDITIONS

    Loja da Segurança Europa and Casas em Caneiro are both a company of EDENCO, SOCIEDADE UNIPESSOAL LDA

DELIVERY

EDENCO has a very broad product range, but such a wide range of no value if there is not enough stock.
Our strategy orders by 14:00 in our possession are to configure the following business day if necessary and process, which requires extensive stocks. Whether you only need single cable or a complete camera system of secure, EDENCO strives to be sent within 5 working days after ordering.

Below are our terms.
 
Prices websites / webshops
All prices on our websites / webshops are net and inclusive TAX
All prices we are reserved reserve the right to adjust prices.

Shipping order costs
Orders excluding download products for shipping within Portugal under € 250.00 incl. B.T.W. per order is € 12.50, the small order-shipping it calculates. Shipments outside Portugal and within the EU are per order spring increased by € 40.00 order- shipping.

Returns / repair / exchange
Despite security becoming easier to install the end-user and configure continued Expert products, as an installer not we focus on distance selling, so we advise you to read well and to ask you to fill in our contact before one or more products purchases.
Returns / Repairs should be provided with the following: - sufficient postage; - Copy of the invoice with R.M.A. number; - Clear cover letter; - Undamaged item in its original packaging intact. Shipments which do not meet here will not be accepted!
Do you still buy the wrong item by mistake and / or received, please as soon as possible via the contact form or e-mail contact with us so that together you can decide to replace a desired article. Wrong items ordered will only be reversed if reported within the statutory 14-day period for complaints to us in writing. You must post the written notification within 14 days to return the item or items. Articles should be undamaged in new condition, and to sit in the undamaged original packaging. This package may not be provided with stickers, tape, address or the like Before returning incorrectly ordered goods or products as defective are returned and after checking function test good transportation costs are within Portugal at € 10.00 and € 20.00 one-time administration fee. After the expiry of the statutory 14-day period for complaints is no longer possible by means of written notification return.

warranty
For all products the factory warranties apply unless otherwise indicated.

Cancellations
Cancellation of outstanding orders is only possible in writing.

Delivery of products
Orders that are in our possession before 14:00 shipped usually within 5 working days.

Sales department
Our sales department in Maçãs de Dona Maria by telephone from Monday / Saturday between 9am and 4pm (CET).

GENERAL PROVISIONS (in Englisch)

1. Offers Agreement
1.1 These general terms and conditions apply to all offers and agreements whereby EDENCO goods and/or
provides services of any kind to the Client, even if these goods or services are not (further) included in these conditions
described. Deviations from these general terms and conditions are only valid if they have been expressly agreed in writing.
1.2 All offers and other communications from EDENCO are without obligation, unless expressly stated otherwise in writing in the offer
indicated.
1.3 The applicability of any purchasing or other conditions of the Client is expressly rejected.
1.4   If any provision of these general terms and conditions is void or is annulled, the remaining provisions of these general terms and conditions
conditions   remain in full force and effect and will EDENCO and the Client will enter into consultation in order to replace new provisions
of the void or voided provisions, whereby as much as possible the purpose and scope of the void or voided provisions.
annulled provision must be observed.
2. Price and payment
2.1 Unless otherwise stated, all prices are exclusive of sales tax (VAT) and other levies imposed by the government, otherwise they are specifically stated.
2.2 In the event of an agreement in which there are periodic amounts to be paid by the Client, EDENCO collects.
is entitled to the applicable prices and rates by means of a written notice for a period of at least one month
to adjust.
2.3 EDENCO is in all cases entitled to change the agreed prices and rates by means of a written notification
Client customizable.
2.4 If the Client does not wish to agree to an int. announced adjustment of prices and rates as referred to
in Article 2.2 or 2.3, the Client is entitled to cancel the agreement within seven working days after the notification referred to in those articles.
to cancel in writing against the collection amount stated in EDENCO's notification. the date mentioned on which the price or rate adjustment takes effect
would come into effect or to cancel the agreement.
2.5   All invoices will be paid by the Client in accordance with the payment conditions stated on the invoice. In the absence of
Client will pay for specific conditions within 30 days of the invoice date. When canceling domain names and/or hosting packages,
which at EDENCO are accommodated, a MAXIMUM of 2 months PRIOR to the automatic renewal
the requirements for cancellation have been met. This means that cancellations must ALWAYS be made in writing (1st
part   of the requirements). In addition, the delivery requirement of a moving document (official document from
Stichting Internet Domain Registration Netherlands, in short: SIDN) and a new NL domain name registration contract (also from SIDN) with the
technical  hosting partner. We call this delivery the 2nd part of the requirements. If all of both requirements are not met
is met within the stated notice period, this means that both domain name(s) and/or hosting package(s) will automatically
be extended under the current rates for domain name registration costs and/or costs for hosting packages.
2.6 If the Client does not pay the amounts due within the agreed term, the Client will, without any notice of default,
is necessary, the statutory interest will be due on the outstanding amount. If the Client remains negligent after notice of default, the claim remains
to pay, the claim can be outsourced, in which case the Client will also pay the total amount then due
will be obliged to fully reimburse extrajudicial and judicial costs, including all costs charged by
external experts in addition to the costs determined in court, related to the collection of this claim or of
legal exercise otherwise, the amount of which is set at a minimum of 15% of the total amount.
2.7 Unless mutually agreed otherwise, all agreements with a contract value equal to or higher than Euro 1500.
invoiced in two installments, namely 50% upon placing the order and 50% upon delivery of the ordered goods and/or
services. Agreements with a contract value of less than Euro 1500 will be invoiced upon delivery.
2.8 If the contract value of the agreement referred to under 2.7 consists of a summation of separate partial deliveries, then - if the
50% of the total value paid in advance is exceeded by the value of the delivered parts - the invoicing of the
remaining amounts are made in proportion to the remaining parts delivered.
3. Confidential Information
3.1 Each party guarantees that all information received from the other party before and after entering into the agreement
confidential nature will remain secret. Information will in any case be considered confidential if it is disclosed by one of the parties
parties is referred to as such.
4. Reservation of ownership and rights
4.1 All goods delivered to the Client remain the property of EDENCO, until all amounts that the Client owes for the amounts due under the
in the agreement, goods delivered or to be delivered or work performed or to be performed, as well as the amounts referred to in Article 2.6,
including interest and collection costs, fully payable to EDENCO have been fulfilled.
4.2 Rights are always granted to the Client or, where appropriate, transferred under the condition that the Client has
agreed fees are paid on time and in full.
5. Risk
5.1 The risk of loss or damage to the items that are the subject of the agreement passes to the Client at the time
on which they have been brought into the actual control of the Client or of an auxiliary person used by the Client.
6. Intellectual property rights
6.1   All intellectual or industrial property rights to everything developed or made available under the agreement
software, equipment or other materials such as analyses, designs, documentation, reports, quotations, etc
preparatory material thereof, rests exclusively with EDENCO or its licensors. Client only obtains the
rights of use and powers expressly granted by these terms and conditions or otherwise, and for the rest he will
do not reproduce or make copies of the software or other materials.
7. Cooperation by Client
7.1   Client will EDENCO always provide all information useful and necessary for the proper execution of the agreement
provide information and provide full cooperation.
7.2 The Client is responsible for the use and application in his organization of the equipment, software and the equipment provided by
EDENCO services to be provided as well as for control and security procedures and adequate system management.
7.3 If it has been agreed that the Client will make software, materials or data available on information carriers,
these meet the specifications necessary for carrying out the work.
7.4 If information necessary for the execution of the agreement is not provided, not provided on time or not in accordance with the agreements made in advance
decision of EDENCO or if the Client otherwise fails to meet his obligations, EDENCO anyway
the right to suspend the execution of the agreement and he has the right to pay the costs incurred as a result according to his
usual rates.
7.5   If employee(s) of EDENCO collect. performs work at the Client's location, the Client will pay for the costs incurred by that client free of charge
employee(s) reasonably desired facilities, such as - if applicable - a workspace with telecommunications facilities, etc.
take care. Client will invoice EDENCO indemnify against claims from third parties, employee(s) of EDENCO including those in
suffer damage in connection with the execution of the agreement as a result of the actions or omissions of the Client or of
unsafe situations in his organization.
8. Delivery times
8.1   All by EDENCO the stated (delivery) periods have been determined to the best of our knowledge on the basis of the information provided at the time of contracting
of the agreement to EDENCO were known and they will be taken into account as much as possible; the single exceedance
of a stated (delivery) period, EDENCO collects not in default. EDENCO is not bound by (delivery) periods
due to circumstances beyond his control that occurred after entering into the agreement
can be achieved. If there is a risk that any term will be exceeded, EDENCO and Client in consultation as soon as possible
steps.
9. Termination
9.1 Each of the parties is only entitled to dissolve the agreement if the other party, after a proper
and a written notice of default that is as detailed as possible, setting a reasonable period for purification of the
shortcoming, attributable failure in the fulfillment of essential obligations under the agreement.
9.2 If an agreement which, by its nature and content, does not end by completion, has been entered into for an indefinite period, it can
be terminated by each of the parties by written notice after proper business consultation and stating reasons. If
no express notice period has been agreed between the parties, a reasonable period must be observed when giving notice of termination
taken. Parties will never be obliged to pay any compensation due to termination.
9.3   EDENCO can cancel the agreement without notice of default and without judicial intervention by written notice
immediately terminate in whole or in part if the Client is granted a suspension of payments, provisionally or not,
if bankruptcy is filed with regard to the Client or if his company is liquidated or terminated other than
for the purpose of reconstruction or merger of companies. EDENCO will never result in any damage due to this termination
compensation is due.
9.4 If, at the time of the dissolution as referred to in Article 9.1, the Client has already performed performance of the agreement
received, these services and the associated payment obligation will not be subject to cancellation,
unless   EDENCO collects in default with regard to those performances. Amounts that EDENCO collects invoiced before the dissolution
in connection with what he has already performed or delivered in execution of the agreement, with due observance of the provisions in the
The previous sentence remains due and becomes immediately due and payable at the time of dissolution.
10. Liability of EDENCO indemnity
10.1 EDENCO accepts legal obligations to pay compensation insofar as this is apparent from this article 10.
10.2   The total liability of EDENCO due to attributable shortcoming in the performance of the agreement is limited to
compensation for direct damage up to a maximum of the amount of the price stipulated for that agreement (excl. VAT). If the
agreement is mainly a continuing performance agreement with a term of more than one year, the stipulated price is set at the
total of the fees (excl. VAT) stipulated for one year.
10.3 Direct damage is exclusively understood to mean:
a. The reasonable costs that the Client would have to incur to ensure the performance of EDENCO comply with the agreement. This
However, damage will not be compensated if the Client has terminated the agreement;
b. Reasonable costs incurred to determine the cause and extent of the damage, insofar as the determination relates to
direct damage within the meaning of these conditions;
10.4   Liability of EDENCO for indirect damage, including consequential damage, lost profits, lost savings and
damage due to business stagnation is excluded.
10.5 Apart from the cases mentioned in Articles 10.2 and 10.3, EDENCO is liable for no liability for damages,
regardless of the grounds on which an action for damages would be based.
10.6 The liability of EDENCO only arises due to an attributable shortcoming in the performance of an agreement
if  the client EDENCO collects. immediately and properly in writing, stating a reasonable period in which to clear the
shortcoming, and EDENCO continues to fail imputably in the fulfillment of its obligations even after that period. The
notice of default must contain as detailed a description as possible of the shortcoming, so that EDENCO collects. is capable of
to respond appropriately.
10.7 The condition for any right to compensation to arise is that the Client must report the damage as soon as possible after it has arisen.
thereof in writing to EDENCO reports.
11. Force majeure
11.1 Neither party is obliged to fulfill any obligation if it is prevented from doing so as a result of force majeure.
Force majeure also includes a non-attributable shortcoming of suppliers of EDENCO.
11.2 If the force majeure situation has lasted longer than ninety days, the parties have the right to terminate the agreement
to terminate in writing. What has already been performed under the agreement will then be proportionate
settled, without the parties owing each other anything.
12. Governing Law and Disputes
12.1 The agreements between EDENCO and Client are governed by Portugues law.
12.2 The disputes between EDENCO and Client may arise as a result of an int. concluded with Client
agreement or in response to further agreements that may result from it, will be settled by
the competent Portugues court.
12.3 All disputes, arising directly or indirectly from the agreement or related to it, can only be submitted to the appropriate
competent Portugues court.
Services
13. Execution
13.1   EDENCO will make every effort to provide the service with care, where appropriate in accordance with the
agreements and procedures recorded in writing with the Client.
13.2 If it has been agreed that the service will be provided in phases, EDENCO entitled to the commencement of the services
should be postponed to a next phase until the Client has the results of the preceding phase in writing
approved. In addition, EDENCO entitled to only start providing certain services if there is financial compensation
took place. In such cases there are "partial invoices" which in practice will amount to a fixed amount
down payment amount, or 50% of the (then) estimated costs. Shorter payment terms may be available for partial invoices
used than for normal invoicing, with a view to smooth handling and completion of the Client's order.
13.3   EDENCO is only if this has been expressly agreed in writing. obliged to provide services in a timely manner
and   to responsibly follow instructions given by the Client. EDENCO is not obliged to follow instructions that the content or
change or supplement the scope of the agreed services; however, if such instructions are followed,
the relevant work will be reimbursed in accordance with Article 14.
13.4 If the service agreement has been entered into with a view to execution by a specific person, EDENCO will still
are entitled to replace this person by one or more other persons with the same qualifications.
14. Changes and additional work
14.1   If EDENCO has carried out work or other services at the request or with the prior consent of the Client
fall outside the content or scope of the agreed services, these activities or performances will be performed by the Client
EDENCO are reimbursed according to the usual (hourly) rates of EDENCO however, is not obligated to one
to comply with such a request and may require that a separate written agreement be concluded for this purpose.
14.2 Client accepts that due to work or performance the agreed or expected time of completion of the
services, and the mutual responsibilities of Client and EDENCO, can be influenced.
14.3   If for the services of EDENCO a fixed price has been agreed upon, and the parties intend to do so with regard to
to conclude a separate agreement for additional work or services, EDENCO Inform the client in advance about the
financial consequences of that extra work or performance. The additional work or performance will be appropriate
used additional or work orders are stated and are given to the client for signature after the work or performance
submitted.
Websites and web design
15.   EDENCO reserves all rights to all rights granted by Edenco int. ideas, layouts and websites provided, unless otherwise stated in writing
agreed.
16.   EDENCO is not responsible or liable for the content of materials supplied by the client. Edenco int. serves
to be able to ensure that the materials supplied by the Client (or by third parties) are free from (re)use and that there are no
rights rest on the materials, which can be invoked by private or business parties. This applies to both
offline as well as online materials such as text, images and other materials that may be necessary in the Client's opinion for the
execution of the order.
17.   EDENCO is not responsible or liable for damage resulting from incorrect, incomplete or incorrectly displayed text,
images and other things. When supplying images and texts, the Client must find out and Edenco collects. on the
to (continue to) inform of associated copyrights and other forms of rights associated with this material.
Unlawful use of materials supplied by the Client is not the responsibility of EDENCO and is one
serious matter.
18.   EDENCO has the right to put delivered products and services (temporarily or permanently) out of use and/or to prohibit their use
limit if the Client collects one or more obligations towards EDENCO. does not comply with, or acts in conflict with, these general terms and conditions
conditions. EDENCO will notify the client of this in advance, unless this cannot reasonably be collected from EDENCO. can
are required. The obligation to pay the amounts due also remains during the decommissioning. The
ownership rights of design, texts and images, which are collected by EDENCO. were created, are and remain the property of EDENCO.
For this reason, EDENCO keeps  int. reserves the right to withdraw the use of these rights, if the Client (after repeated
reminders or reminders) is in default. These measures include the withdrawal of the right of use
website design and contents of website(s), which are designed by EDENCO have been designed and/or developed. Also falling
rights of use on hosting packages and domain names under the rights of use, if EDENCO does not become financial
compensated for services provided (after repeated reminders and/or reminders), EDENCO retains reserves the right
to temporarily freeze the commercial use of hosting and domain name use until the financial requirements have been met
obligation(s)   of Client. If EDENCO at the time of the Client's repeated notice of default, is in possession of the
current access data of the web server on which the data collected by EDENCO. services/products provided are published, then
Edenco retains reserves the right to temporarily make the services/products invisible, to remove them, or to delete them
protect it from visibility or limit its commercial use. These action(s) on/on the web server are not
infringement or unlawful acts, as the acts are limited only to the services/products that EDENCO collects has
designed and/or developed. The aforementioned interventions on the web server will only be carried out if the notice of default applies
has on the services/products on the web server and not on other services or products provided, such as printed matter.
19. Payment of the costs charged by the domain registration authority must be made by the user directly to the
domain registration authority to be paid unless otherwise agreed.
20. If use is made of an EDENCO The client cannot lay claim to the registered domain name
ownership of this domain name, unless otherwise agreed.
Website maintenance
21. Rates and payment
21.1 To the extent not further specified in the maintenance agreement, EDENCO usual basic maintenance rate or
hourly rate.
21.2 The maintenance fee, plus the turnover tax due and other levies imposed by the government
imposed, payment will be made in advance for the duration of the maintenance agreement, no later than on the day of commencement of the agreement
agreement or the relevant extension period. The foregoing does not apply if parties with regard to the
period to which the advance payment relates, have been agreed otherwise in writing.
21.3 The provisions of Article 2 remain in full force.
21.4 EDENCO In the event of failure to pay on time, it is entitled to suspend maintenance without any liability to the Client
be liable for damages. As far as EDENCO during this period at the Client's request
maintenance work is carried out, EDENCO charge a separate fee for this in accordance with the
usual (hourly) rates of EDENCO.
22. Hosting and domain name registrations
22.1 When entering into a hosting agreement, a contract period of one year is in principle entered into. The hosting period
will be automatically extended by 1 year after the first year. If Client wishes to terminate the hosting agreement, Client must:
to take into account a notice period of 2 months. Cancellation must be made in writing (post or fax). If by post one
hosting agreement is to be terminated, it is recommended to send the written notice of termination by registered post. In addition
the cancellation must be sent to EDENCO to be confirmed verbally or by email. This is due to technical conflicts with fax equipment and/or
to cover the loss of mail items. Naturally, a cancellation method also applies to the cancellation method verbally and/or via e-mail
period of 2 months prior to the termination of the applicable contract. Canceling a hosting contract and/or
However, domain name registration(s) will only take place once the new hosting party has taken the necessary measures regarding
transfer of domain name(s). Without the described action by the new hosting party, the current affairs will become automatic
extended, this measure is to prevent the Client from losing access to his/her domain name(s) and from a website
(with or without retention of current content) would be lost. The determining factors in discontinuation
hosting package, are therefore the activities that the Client (and its new hosting party) undertakes. Only these activities (meet
documentation, written notice of relocation from the new hosting party to the current hosting party) are legally valid and decisive for the
discontinuing a hosting package. The new hosting party must submit a MAXIMUM 2 months prior to the automatic
extension of the applicable hosting package, to have initiated the move. If this activity WITHIN 1 month,
prior to the automatic renewal taking place, the Client must pay the hosting costs for the full year.
The same applies to the costs of domain name registrations, which are collected from EDENCO are accommodated. For the ones mentioned below
domain names are NOT subject to a contract agreement. These can be moved by the new hosting company without breaking the contracts
refute, but must ALWAYS be moved within the stated notice period:
.com domain(s)
.eu domain(s)
.pt domain(s)
.tv domain(s)
.net domain(s)
.biz domain(s)
.info domain(s)
(other domain names on request)
22.2 Domain name registrations and associated agreements are renewed in the same manner as hosting agreements. Also the
cancellation of a domain name registration must be done in the same manner as described in paragraph 22.1 (if necessary with
the necessary official SIDN forms if it concerns a Dutch domain name).
Backup service
23 EDENCO also offer a data backup service, refer to the General Subscription Terms and Conditions of
Nomadesk registered with the Chamber of Commerce.

DISCLAIMER
User Agreement
This website is subject to a user agreement between EDENCO (hereinafter 'Edenco Int.') and the
visitor to the website (hereinafter 'the user'). When accessing and using the website,
documents and other information contained in this website, the user expressly declares that
agree to the terms below. The user is assumed to have his/her agreement
given at the first use and subsequently at each new use. If the user does not agree
violates this agreement or any provision thereof, he/she must immediately leave this website
to leave.
Terms of use website / information
All information, texts, drawings, data, etc. (hereinafter 'the information') provided via this website
offered or used are the property of Edenco Int., its suppliers or third parties and
are protected by copyright and trademark law, among other things.
The user expressly undertakes to use the information or parts thereof, in particular but
not to use the documents included in this website exclusively for private purposes
and without any direct or indirect commercial purpose. The user furthermore undertakes to:
the copyright information below in case of analogue or digital reproduction on all copies
not to make any changes and/or additions and without the permission of Edenco Int.
not to publish the information or parts thereof or otherwise make it known to third parties.
Any unlawful use and any use in violation of these provisions of the information or part of it
doing so is expressly prohibited and may give rise to civil and criminal penalties
sanctions.
Linking and framing
Links to this website are only permitted to the extent clearly indicated to the user
that this is located on the Edenco Int. website. or via the link to the Edenco Int. website. is becoming
sent. Deep linking (linking directly to a document or page within this website)
and framing (incorporating information from this website or parts thereof into another
website) are expressly prohibited.
Liability
Information offered on or via this website may contain imperfections of all kinds
in form and content. Edenco Int. nor its suppliers guarantee the suitability,
reliability, timeliness or accuracy of this information. The information is provided and
shown without any form of warranty, i.e. in the condition as is. Edenco Int. is in
under no circumstances liable for any direct damage or indirect or consequential damage or any other damage
of any kind resulting from loss of use, data or revenue regardless
cause.
Edenco Int. is not liable for any damage whatsoever, direct and/or indirect damage, including
including personal and property damage, immaterial damage, consequential damage (business and/or stagnation damage)
and any other damage arising from or in any way related to it
use and/or operation of this website, with delays and/or inability to use this website
use, the provision of the services and/or the failure to provide services, even if Edenco
Int. has been advised of the possibility of damage. The foregoing only leads to an exception,
if there is intent or gross negligence on the part of Edenco Int. (intentional or gross negligence on her part
(not including employees or other persons who fall within its sphere of risk).
Advice via the website
If advice, tips or recommendations are given directly or indirectly via the website
making practical, technical, financial, legal or other personal or business decisions,
then these are given without any form of guarantee. The user must always consult an expert
to be consulted for additional information tailored to the individual situation
advice. Edenco Int. is never liable for the advice, tips or recommendations.
Links to other websites
This website may contain links to websites or web pages of third parties, such as dealers,
partners and vendors, or it may refer to them in some other way. Posting links to
other websites or web pages does not in any way imply (implicit) approval of the
content of those websites or web pages. Edenco Int. has no control over the content thereof
websites or web pages and can under no circumstances be held liable for their content.

Auteursrechtinformatie
Copyright© 2005-2024 EDENCO, Portugal. All rights reserved.
Contact: info@edenco.pt.